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  • What services do you offer?
    We specialize in a full range of garage door services, including installation, repairs, maintenance, and sales of high-quality & durable garage doors and openers.
  • Which brands do you carry?
    We exclusively offer high-quality garage door solutions, featuring renowned brands such as Garaga and Garex for garage doors and LiftMaster for garage door openers. If you are looking for something in particular, please feel free to contact us for further details.
  • Which locations do you serve?
    We proudly serve the greater Montreal region and its surrounding areas, including Laval, as well as certain regions of the North and South shores.
  • Do you offer free quotes for garage doors & repairs?
    Yes, we offer free quotes for garage doors! Simply contact us with your requirements, and we'll provide a detailed estimate based on your needs and budget. However, for service and repair work, a site visit by a qualified technician is required, and a minimum service fee will apply to diagnose any equipment issues.
  • How do I choose the right garage door for my home?
    Take into account the style, color, and finish that complement your home's design. A professional onsite inspection can help identify the best options
  • When should I consider replacing my garage door rather than repairing it?
    If your garage door has significant structural damage, shows excessive wear and tear, or is outdated and inefficient, it may be time to consider a replacement. In many cases, replacing the door can be a safer and more cost-effective solution in the long term.
  • What is the average lifespan of a garage door?
    The lifespan of a garage door typically ranges from 15 to 30 years, depending on factors such as maintenance, usage, and the quality of materials. Proper care and regular upkeep can help maximize its durability.
  • What are some ways to improve the energy efficiency of my garage door?
    You can improve your garage door's energy efficiency by choosing an insulated door, sealing any gaps or cracks, and applying weatherstripping. Regular maintenance to keep the door operating smoothly and ensuring proper sealing also plays a key role in maintaining energy efficiency.
  • What types of garage door openers do you offer?
    Portes de Garage Inova offers a range of garage door openers, including belt-drive and chain-drive models. Belt-drive openers are known for their quiet operation and durability, making them perfect for homes where noise reduction is important. Chain-drive openers are appreciated for their strength and high horsepower, making them ideal for heavy-duty use. Additionally, we provide "smart" garage door openers that allow for remote monitoring and control through your smartphone or WiFi connection.
  • Why should I consider upgrading to a smart garage door opener?
    Upgrading to a smart garage door opener can greatly enhance the security and convenience of your home. With smart technology, you can monitor and control your garage door remotely, receive alerts for any activity, and ensure your garage remains secure at all times.
  • How do I choose the right garage door opener for my needs?
    When choosing a garage door opener, consider factors such as the size and weight of your door, the amount of noise you're comfortable with, your budget, and any additional features you may want, such as smart connectivity or battery backup.
  • Why are my safety sensors not working or flickering?
    For your garage door opener to function properly, the safety sensor beam must be working correctly. If the indicator light on your sensors is off, here are a few things to check: Ensure there are no obstructions blocking the sensor's path. Check if the sensors are misaligned and adjust them so they face each other directly. Inspect the wiring between the garage door opener and the sensor for any disconnects. Note that one sensor should show a green light, indicating it’s the receiver, while the other should show a yellow (or amber) light, indicating it’s the transmitter. Both lights should be solid; any flickering can cause the door to reverse.
  • What do I need to do to prepare for installation day?
    On installation day, please make sure to move any cars from the driveway to allow the trucks to back up to the garage door. Clear the garage of any obstacles, and ensure the area is clean with items out of the way to facilitate a smooth installation process.
  • Do I need to be present during the installation?
    While it's not required, it's recommended to be present during the installation to address any questions or concerns you may have. Our team will also review the operation of your garage door with you once the installation is complete.
  • Will my new garage door be covered by a warranty?
    Yes, all of our garage doors come with a manufacturer's warranty that covers defects in materials and workmanship. The full details of the warranty will be provided to you upon signing the contract.
  • How can I schedule a service or repair appointment with Portes de Garage Inova?
    You can schedule a service or repair appointment by reaching out to us via phone, email, or through our website. Simply provide information about the issue you're facing, and we'll set up a convenient time for a technician to assist you.
  • What actions should I take if my garage door is producing unusual sounds?
    Strange noises could be a sign of issues like worn rollers, loose hardware, or insufficient lubrication. Start by inspecting the door for visible problems, lubricating the moving parts, and tightening any loose hardware. If the noise continues, it's best to contact a professional for a comprehensive inspection and repair.
  • How much time does it usually take to repair a garage door?
    The time needed for repairs depends on the severity of the issue. Simple repairs may take as little as 30 minutes, while more complex ones, like spring replacement, could take several hours. After evaluating the problem, your technician will give you an estimated timeframe.
  • What garage door services and repairs do you offer?
    At Portes de Garage Inova, we recognize the importance of having a fully functional and secure garage door. We offer a wide range of repair services for garage doors in the Greater Montreal area. Here are some of the key parts we repair, Torsion Springs: We handle torsion spring repairs, which are critical for the proper functioning of your garage door. Extension Springs: We replace extension springs that help balance the garage door during operation. Garage Door Cables: Snapped or frayed cables are a safety hazard. We replace damaged cables promptly to maintain safe operation. Garage Door Rollers: Worn or damaged rollers can be replaced to ensure your garage door opens and closes smoothly. Smart Control Panels: We can repair or replace smart control panels to ensure efficient operation of your garage door. Radio Controls: If you're having issues with your remote controls, we can fix or replace them to restore full remote operation. Garage Door Hinges: Essential for smooth door operation. Locking Systems: For enhanced security, we repair and upgrade garage door locking mechanisms. Weather Strips: We repair or replace damaged weather stripping to protect your garage from the elements. Bottom U Rubber Weatherstrip: We replace or repair the bottom U rubber weatherstrip to help seal the door and prevent drafts or water from entering. In addition to these parts, we also carry an extensive selection of cable drums, panels, insulation, locks and handles, bearing plates, safety eyes, and remote controls. We keep these items on hand to ensure fast and efficient repairs, minimizing any delays.
  • If one of the two extension springs on my garage door breaks, should I replace both?
    Door springs should always be replaced as a set. If one spring breaks, the other is likely weakened and could fail soon after. Replacing just one spring can cause imbalance and affect door operation. If both springs are the same age, it's best to replace both. A broken spring can also cause injury or damage to your opener.
  • Is it safe for me to replace the torsion spring on my own?
    Torsion springs are under high tension and require special adjustment tools. Due to this tension, any part of the counterbalance system, including the torsion spring, should only be handled by professional technicians. This includes components such as the cables, springs, cable drums, corner brackets, and the center bearing brackets on the tension spring shaft.
  • How can I maintain my garage door to avoid repair issues?
    To keep your garage door functioning smoothly, perform regular maintenance by lubricating the moving parts, inspecting the electrical connections, and cleaning the sensors and weather seals periodically.
  • What are the typical signs that indicate my garage door needs maintenance?
    Typical signs that your garage door needs maintenance include strange noises, slow or uneven movement, trouble opening or closing, and visible wear on parts such as springs, cables, or rollers. Taking care of these issues early can help prevent more significant problems.
  • How often is professional maintenance recommended for my garage door?
    It’s recommended to have professional maintenance at least once a year. Regular maintenance helps detect and resolve potential issues early, ensuring your garage door runs smoothly and safely.
  • Is it possible to fix my garage door myself if it's not opening properly?
    While tackling a garage door repair on your own may seem tempting, it’s usually best to call a professional if you're not experienced. Dealing with components like springs or electrical systems can be risky without the proper knowledge. Here are some reasons why professional help is advisable: DIY repairs may not fully address the issue, and could even worsen the problem. Temporary fixes may lead to recurring issues, meaning you’ll eventually need professional assistance anyway. Garage doors are heavy and often include complex electronic systems, making DIY repairs potentially dangerous.
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