Privacy
policy
This policy aims to ensure the protection of personal information and regulate the collection, use, disclosure, storage, disposal, and overall management of this data. Its purpose is to inform all parties involved about our practices for processing personal data. Additionally, it includes cookie management, as well as the associated consent settings.
1. COLLECTION OF PERSONAL INFORMATION
While browsing our website, we may collect personal data about you, such as your name, address, e-mail address, telephone number, etc. This information is only collected if you provide it voluntarily, such as by filling in a contact form, a request for a quote, or a callback request. Our commitment is to collect only the information that is necessary and relevant to respond appropriately to your service request.
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2. PROTECTION OF PERSONAL INFORMATION
We implement appropriate security measures to prevent unauthorized access, use or disclosure of your personal data. In addition, access to your information is restricted to those employees or service providers who require such data to provide services to you.
3. SHARING OF PERSONAL INFORMATION
We do not pass on, sell, rent, or transfer your personal data to third parties for marketing purposes without your explicit consent. However, we may share your information with external service providers who contribute to the running of our business. We ensure that these third parties comply with strict security and confidentiality standards.
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4. RETENTION AND DESTRUCTION OF PERSONAL INFORMATION
We retain your personal data for the period necessary to achieve the original purposes for which it was collected, unless otherwise required by law. Security measures are in place to ensure safe processing in accordance with this policy. Once your personal data is no longer required, we ensure that it is deleted or anonymized. The destruction of this information is carried out in a secure manner to preserve its confidentiality.
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5. USE OF COOKIES
To enhance your browsing experience, our website uses cookies and small text files that are stored on your device while you explore our site. These cookies enable us to collect information such as the pages you visit, the length of your visit and your language preferences. This data helps us to analyze trends, optimize our site, and provide you with personalized content. You have the option of accepting or refusing cookies via our consent banner. In addition, you can enable or disable the use of cookies by modifying your browser settings. However, please note that disabling cookies may restrict certain features of our website.
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5.1 Definition of the various cookies used
5.1.1 Functional cookies
These cookies are essential to the proper operation of the website. They are generated in response to your actions on the site, such as saving your confidentiality preferences or filling in forms. These cookies do not contain any personally identifying information.
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5.1.2 Statistics cookies
These cookies collect data on your use of the site, pages visited, and links clicked. This information helps us to measure and improve site performance. The data is anonymized and does not allow you to be identified.
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5.1.3 Marketing cookies
Third parties, such as our advertising partners or sharing functionalities on social networks, may place these cookies. They create a profile of your interests in order to offer you targeted advertising on other sites.
We encourage you to regularly consult the privacy policy of these social networks, as it may be subject to change, in order to understand how your data is used via these cookies. It is important to note that most of these social networks are based outside Canada.
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5.1.4 Security cookies
In order to prevent fraud and protect our systems, website forms may be protected by Google ReCaptcha technology. This tool, which makes use of cookies, collects data on how a user interacts with the website. Examples of the data collected include how users navigate the site with their mouse, how they click between content, the time they take to complete tasks and the device they use. Analysis of this data enables the tool to determine the likelihood of the user being a robot or not. This data may be shared with other Google products and services.
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5.2 Activating/deactivating and deleting cookies
You can manage your cookies via your browser settings. Although most browsers automatically accept cookies, you can configure them to refuse them systematically or choose their source. You can also request automatic deletion of cookies when you close your browser.
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5.3 Consent to the use of cookies
On your first visit to this website, a consent banner explains our use of cookies. By clicking on "Accept", you consent to the use of all cookies in accordance with our policy. You can also "Refuse" non-essential cookies or "Manage your preferences" by accepting certain categories. You can change your consent at any time.
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5.4 Third parties
Agreements have been made with companies using cookies, but we do not guarantee their reliable or secure data management. Please consult the privacy statements of these companies, in particular Google and social networks.
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6. RESPONSIBILITY
We assume responsibility for the protection of personal data. Our employees who have access to this data take the necessary measures to protect it.
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7. RIGHTS OF ACCESS, RECTIFICATION AND WITHDRAWAL OF CONSENT
You have the right to submit a request for access to the data we process about you. You have the right to object to the processing of your data. You may request an overview of your processed data, presented in a commonly used format. You may request the correction or deletion of your data if it is inaccurate or obsolete. In relevant cases, updated information will be communicated to third parties having access to such information. You have the right to withdraw your consent at any time, subject to contractual or legal constraints and reasonable notice. The implications of such withdrawal will be explained to you. You have the right to submit an objection to our organization in the event of non-compliance with PIPEDA (Personal Information Protection and Electronic Documents Act) and, if the problem persists, you may contact the Office of the Privacy Commissioner of Canada. If you wish to exercise your rights of access, rectification or withdrawal of consent, you must submit a written request to this effect to the Privacy Officer.
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8. PRIVACY COMPLAINTS PROCESS
If someone wishes to file a complaint concerning the application of this policy or, more generally, concerning the security of his or her personal information, he or she must submit his or her request in writing by contacting the Privacy Officer, whose contact details are given in the "Privacy Officer" section. The complaint will be processed within a reasonable time. A separate file will be created for each complaint received. Each file will include the complaint, an analysis and supporting documentation, as well as the response addressed to the person who made the complaint. We undertake to treat all complaints received in the strictest confidence.
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9. PRIVACY OFFICER
If you have any questions, concerns or requests regarding this policy, please contact Portes de Garage Inova inc. by e-mail at info@portesinova.com.
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10. PUBLICATION AND MODIFICATIONS
We reserve the right to revise this policy at any time. Changes will be posted on the site and will take effect immediately. Please check the policy regularly to stay informed.
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Updated on:
February 20 2024 - V1
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